Contact Us

Let us help you meet your energy needs. 

Corporate head office 

TransAlta Corporation 110 – 12th Avenue SW PO Box 1900, Station “M” Calgary, AB T2P 2M1

General Phone Inquiries:  403-267-7110

Contact one of our departments

  • Emergency Contact

    Emergency Contact

    Security Office: 403-267-2500

    To report an emergency involving a TransAlta facility.

  • Investor Relations

    Investor Relations

    Email

    Email Investor Relations

    Telephone

    1-800-387-3598 Within North America
    01-403-267-2520 Outside North America

    Mailing Address

    TransAlta Corporation Investor Relations

    PO Box 1900,
    Stn. “M” 110 – 12 Avenue SW
    Calgary, AB
    CANADA T2P 2M1

    Transfer Agent

    Register and Transfer Agent

    Computershare Trust Company of Canada
    Suite 600, 530 – 8th Avenue SW
    Calgary, Alberta T2P 3S8

    Phone

    1-800-564-6253 Toll free in North America

    1-514-982-7555 Outside North America

    Fax

    1-888-453-0330 Toll free in North America

    1-403-267-6529 Outside North America

    Investor Centre

    Investor Centre – Canada

    Shareholder Services

    Please contact our transfer agent Computershare Trust Company of Canada to access the following services:

    • Direct deposit for dividend payments
    • Account consolidation (consolidate account registrations to eliminate costly duplicate mailings)
    • Address changes and share transfers
  • Media Relations

    Media Relations

    Email

    Email Media Relations

    Telephone

    Head Office

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Québec

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Olympia, WA

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Centralia, WA

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

     

  • Government Relations

    Government Relations

    Head Office

    587-315-1116 Duncan Webster, Advsor, External Affairs

  • Indigenous Relations

    Indigenous Relations
  • Sustainable Development

    Sustainable Development
  • Community Investment

    Community Investment
  • Customer Solutions

    Customer Solutions

    Customers

    (877) 700-WATT

    The Customer Development group supplies power to mid- to large-size businesses and organizations looking to lower and control costs.

    Origination

    (403)-267-3785 Tandon Naylor, Origination, Origination@transalta.com

    The Origination group supplies power, steam and other ancillary services to mid- to large-size wholesale customers.

     

  • Ethics Helpline

    Ethics Helpline

    Web

    Phone

    Callers may remain anonymous if they choose

    Mail

    TransAlta Attn: Chair of the Audit, Finance, and Risk Committee Subject Matter “003” Box 1900, Station “M” Calgary, AB T2P 2M1

  • TransAlta Wind Projects

    TransAlta Wind Projects

    Stakeholder Relations

    1-877-5-GREEN-5 (1-877-547-3365) ext. 1

    Business Development

    If you are interested in hosting a wind turbine on your property, please contact us.

    1-877-5-GREEN-5 (1-877-547-3365) ext. 3

  • Canadian Hydro Developers

    Canadian Hydro Developers

    Investors

    For Canadian Hydro Shareholders only:

    1-866-783-6752 (North American Toll Free Number)

    Georgeson Shareholder Communications Canada Inc.
    For questions regarding the offer and assistance in depositing Canadian Hydro Developers’ shares.

    1-212-806-6859 (Bank, Brokers and collect calls)

  • Pension & Benefits

    Pension & Benefits

    Human Resources

    1-877-444-3454 For Canadian and US employees and retirees

Location based

  • Transalta USA

    Transalta USA

    General Inquires – USA

    Centralia@transalta.com

    TransAlta USA main contacts

    • (360) 330-8208 Bob Nelson, President, US Operations
    • (360) 742-3052 Lori Schmitt, Corporate Secretary, US Operations
    • 1 (877) 444-3454 Human Resources – HR Connect

     

    TransAlta Centralia Generation LLC

    (360) 736-9901 Switchboard

    Address

    Centralia plant and mine 913 Big Hanaford Rd. Centralia, WA 98531

    Emergency Contact – Centralia

    (360) 330-2321 To report an emergency at TransAlta’s Centralia facility only.

    Portland Marketing

    Phone

    (503) 295-8490 Steve Lincoln, Specialist, Transmission

    Address

    TransAlta Energy Marketing (US) Inc. 1355 NW Everett Street, Suite 100 Portland, OR 97209

    Boulder Office

    TransAlta Corporation
    Regus – Downtown Boulder
    1434 Spruce Street, Suit3 208
    Boulder, CO, 80301

  • Transalta Australia

    Transalta Australia

    General Inquires – Australia

    AusReception@transalta.com

    Address

    Level 2, Parmelia House
    191 St Georges Terrace
    Perth WA 6000

    Perth Head Office

    +618 9322 2101 Australia Head Office

  • TransAlta Alberta Coal and Mining Stakeholder Relations

    TransAlta Alberta Coal and Mining Stakeholder Relations

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