Corporate Head Office

General Switchboard (403) 267-7110
Address TransAlta Corporation 110 – 12th Avenue SW PO Box 1900, Station “M” Calgary, AB T2P 2M1
Edmonton office 10707 100 Avenue Edmonton, AB T5J 2W3

Department phone & mail

Emergency Contact
Security Office (403) 267-2500 To report an emergency involving a TransAlta facility.
Investor Relations


Email Email Investor Relations
Telephone 1-800-387-3598 01-403-267-2520 Within North America Outside North America
Mailing Address TransAlta Corporation Investor Relations

PO Box 1900,
Stn. “M” 110 – 12 Avenue SW
Calgary, AB

Transfer Agent

Within North America 1-800-387-0825

Outside North America 01-416-682-3860


Fax within North America 1-888-249-6189

Fax outside North America 01-514-985-8843

AST Trust Company (Canada) Services:

  • Change of address
  • Balance of shareholder accounts
  • Payment of dividend cheques
  • Lost dividend cheques
  • DRASP account information and registration
  • Transfer ownership of shares
  • Employee Share Plans
  • Estates of deceased shareholders
  • Electronic cheque deposit
Media Relations
Email Email Media Relations
Head Office 1-855-255-9184 or 403-267-2540 Toll free (in North America) media number Calgary local
Québec 1-855-255-9184 or 403-267-2540   Toll free (in North America) media number Calgary local
Olympia, WA 1-855-255-9184 or 403-267-2540 Toll free (in North America) media number Calgary local
Centralia, WA 1-855-255-9184 or 403-267-2540 Toll free (in North America) media number Calgary local
Government Relations
Head Office (403) 267-2584 Laura G. Arnold Manager, External Affairs
Aboriginal Relations
Sustainable Development
Community Investment
Customer Solutions
Customers (877) 700-WATT (877) 700-9288 The Customer Development group supplies power to mid- to large-size businesses and organizations looking to lower and control costs.
Origination Jay Alexander Manager of Origination (713) 338-3465 The Origination group supplies power, steam and other ancillary services to mid- to large-size wholesale customers.
Ethics Helpline
Webpages Ethics Helpline info page Internet portal to enter a submission
Telephone 1-855-374-3801 (U.S./Canada) 1-800-339276 (Australia) Callers may remain anonymous if they choose
Mail TransAlta Attn: Chair of the Audit and Risk Committee Subject Matter “003” Box 1900, Station “M” Calgary, AB T2P 2M1
TransAlta Wind Projects
Stakeholder Relations 1-877-5-GREEN-5 (1-877-547-3365) ext. 1
Business Development 1-877-5-GREEN-5 (1-877-547-3365) ext. 3 If you are interested in hosting a wind turbine on your property, please contact us.
Canadian Hydro Developers
Investors For Canadian Hydro Shareholders only: 1-866-783-6752 (North American Toll Free Number) 1-212-806-6859 (Bank, Brokers and collect calls) Georgeson Shareholder Communications Canada Inc. For questions regarding the offer and assistance in depositing Canadian Hydro Developers’ shares.
Can. Hydro Suppliers Email Vendor Inquiries

Location based

TransAlta USA
General Inquires – USA
TransAlta USA main contacts (360) 330-8208

(360) 742-3052

1 (877) 444-3454

Bob Nelson, President, US Operations Lori Schmitt, Corporate Secretary, US Operations Human Resources – HR Connect
TransAlta Centralia Generation LLC (360) 736-9901 Switchboard
Address Centralia plant and mine 913 Big Hanaford Rd. Centralia, WA 98531
Portland Marketing (503) 295-8490 Steve Lincoln, Specialist, Transmission
Address TransAlta Energy Marketing (US) Inc. 1355 NW Everett Street, Suite 100 Portland, OR 97209
Emergency Contact – Centralia (360) 330-2321 To report an emergency at TransAlta’s Centralia facility only.
TransAlta Australia
General Inquires – Australia
Address Level 2, Parmelia House

191 St Georges Terrace

Perth WA 6000

Perth Head Office +618 9322 2101 Australia Head Office
TransAlta Alberta Coal and Mining Stakeholder Relations

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