Contact Us

Let us help you meet your energy needs. 

Corporate head office 

TransAlta Corporation 110 – 12th Avenue SW PO Box 1900, Station “M” Calgary, AB T2P 2M1

General Phone Inquiries:  403-267-7110

Contact one of our departments

  • Emergency Contact

    Emergency Contact

    Security Office: 403-267-2500

    To report an emergency involving a TransAlta facility.

  • Investor Relations

    Investor Relations

    Email

    Email Investor Relations

    Telephone

    1-800-387-3598 Within North America
    01-403-267-2520 Outside North America

    Mailing Address

    TransAlta Corporation Investor Relations

    PO Box 1900,
    Stn. “M” 110 – 12 Avenue SW
    Calgary, AB
    CANADA T2P 2M1

    Transfer Agent

    Register and Transfer Agent

    Computershare Trust Company of Canada
    Suite 600, 530 – 8th Avenue SW
    Calgary, Alberta T2P 3S8

    Phone

    1-800-564-6253 Toll free in North America

    1-514-982-7555 Outside North America

    Fax

    1-888-453-0330 Toll free in North America

    1-403-267-6529 Outside North America

    Investor Centre

    Investor Centre – Canada

    Shareholder Services

    Please contact our transfer agent Computershare Trust Company of Canada to access the following services:

    • Direct deposit for dividend payments
    • Account consolidation (consolidate account registrations to eliminate costly duplicate mailings)
    • Address changes and share transfers
  • Media Relations

    Media Relations

    Email

    Email Media Relations

    Telephone

    Head Office

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Québec

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Olympia, WA

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

    Centralia, WA

    1-855-255-9184 Toll free (in North America)

    403-267-2540 Media number Calgary local

     

  • Government Relations

    Government Relations

    Head Office

    587-315-1116 Duncan Webster, Advsor, External Affairs

  • Indigenous Relations

    Indigenous Relations
  • Sustainable Development

    Sustainable Development
  • Community Investment

    Community Investment
  • Customer Solutions

    Customer Solutions

    Customers

    (877) 700-WATT

    The Customer Development group supplies power to mid- to large-size businesses and organizations looking to lower and control costs.

    Origination

    (403)-267-3785 Tandon Naylor, Origination, Origination@transalta.com

    The Origination group supplies power, steam and other ancillary services to mid- to large-size wholesale customers.

     

  • Ethics Helpline

    Ethics Helpline

    Web

    Phone

    Callers may remain anonymous if they choose

    Mail

    TransAlta Attn: Chair of the Audit, Finance, and Risk Committee Subject Matter “003” Box 1900, Station “M” Calgary, AB T2P 2M1

  • TransAlta Wind Projects

    TransAlta Wind Projects

    Stakeholder Relations

    1-877-5-GREEN-5 (1-877-547-3365) ext. 1

    Business Development

    If you are interested in hosting a wind turbine on your property, please contact us.

    1-877-5-GREEN-5 (1-877-547-3365) ext. 3

  • Canadian Hydro Developers

    Canadian Hydro Developers

    Investors

    For Canadian Hydro Shareholders only:

    1-866-783-6752 (North American Toll Free Number)

    Georgeson Shareholder Communications Canada Inc.
    For questions regarding the offer and assistance in depositing Canadian Hydro Developers’ shares.

    1-212-806-6859 (Bank, Brokers and collect calls)

  • Pension & Benefits

    Pension & Benefits

    Human Resources

    1-877-444-3454 For Canadian and US employees and retirees

  • Website Inquiries

    Website Inquiries

    Email: websupport@transalta.com

Location based

  • Transalta USA

    Transalta USA

    General Inquires – USA

    Centralia@transalta.com

    TransAlta USA main contacts

    • (360) 330-8208 Bob Nelson, President, US Operations
    • (360) 742-3052 Lori Schmitt, Corporate Secretary, US Operations
    • 1 (877) 444-3454 Human Resources – HR Connect

     

    TransAlta Centralia Generation LLC

    (360) 736-9901 Switchboard

    Address

    Centralia plant and mine 913 Big Hanaford Rd. Centralia, WA 98531

    Emergency Contact – Centralia

    (360) 330-2321 To report an emergency at TransAlta’s Centralia facility only.

    Portland Marketing

    Phone

    (503) 295-8490 Steve Lincoln, Specialist, Transmission

    Address

    TransAlta Energy Marketing (US) Inc. 1355 NW Everett Street, Suite 100 Portland, OR 97209

    Boulder Office

    TransAlta Corporation
    1800 Broadway, Suite 100
    Boulder, CO, 80302

  • Transalta Australia

    Transalta Australia

    General Inquires – Australia

    AusReception@transalta.com

    Address

    Level 2, Parmelia House
    191 St Georges Terrace
    Perth WA 6000

    Perth Head Office

    +618 9322 2101 Australia Head Office

  • TransAlta Alberta Coal and Mining Stakeholder Relations

    TransAlta Alberta Coal and Mining Stakeholder Relations

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