Dawn de Lima
Chief Shared Services Officer
Dawn de Lima is responsible for leading TransAlta’s Shared Services departments, including Information Technology, Supply Chain Management, Operations Services which includes Engineering, Compliance and Human Resources, Shared Finance Services, Corporate Security and Building Administration. She is accountable for efficient and effective service delivery and directs the design and implementation of process improvements, automation and innovation initiatives. She strategically partners with operational leaders to become a best-in-class service provider and to control company-wide OM&A spend. Shared Services plays a critical role in TransAlta becoming Canada’s leading provider of clean power.
Since joining TransAlta in 2006, Dawn has served in a number of leadership positions including Chief Officer — Business & Operational Services, Chief Administrative Officer, Chief Human Resources and Communications Officer, Vice-President of Supply Chain and Vice-President of Human Resources.
Prior to joining TransAlta, Dawn spent nearly two decades as a business leader in human resources and communications, holding senior positions at Bell Canada and Norigen Communications. Currently, she sits as the Chair of the Board for Junior Achievement Canada.
Dawn holds a Master of Business from Queens and a Bachelor of Arts degree from the University of Calgary.